Corporate Social Responsibility

These values form the core of our company. We build our entrepreneurial responsibility on this defined foundation. We are aligned with the respective applicable current laws and regulations and instruct our employees accordingly. Moreover, we are a company that takes our responsibilities towards our employees, the environment, the local and regional surroundings and the community very seriously.

To systematically promote our values and responsibilities, we have defined clear Europe-wide CSR and Compliance guidelines. These unambiguous specifications apply, with no ifs and buts, for each individual employee of BELFOR. We put our faith in transparency and trust in our cooperation with you as a business partner.

Core CSR topics are:

• Human rights
• Labor practices
• The environment
• Fair operating practices
• Consumer issues
• Community involvement and development

At BELFOR, we adhere to systematic and verifiable guidelines and specifications for our daily operations, holding ourselves to high standards every day. All employees are kept informed about the latest developments and policies, which cover key areas such as corruption, discrimination, fair competition, gifts and entertainment, health and safety, data protection, and procurement.

Our goal is to establish a clear and shared understanding among our business partners, insurers, loss adjusters, experts, and clients, ensuring maximum transparency.

Corporate Social Responsibility (CSR) is integral to our approach, guiding us to consider social and environmental impacts in all our decisions. We take responsibility for the effects of our activities, which underscores our commitment to quality and service. Our clients can rely on us—always and in every respect.

“We do the right thing, even when no one is looking.”— Sheldon Yellen, CEO BELFOR Global

ACCOUNTABILITY

At BELFOR, we hold every employee accountable for their personal responsibilities. This means ensuring compliance with all applicable laws, rules, and individual guidelines at every level of our organisation.

TRANSPARENCY

We achieve maximum transparency through clear rules on responsibilities and thorough documentation, while maintaining the necessary confidentiality.

ETHICAL BEHAVIOR

Our business partners and society can rely on us to consistently act with fairness and integrity. Upholding these principles is integral to our commitment to quality service.

RESPECT FOR THE RULE OF LAW

While it may seem obvious, it is essential to emphasise that working with BELFOR means adhering to all current laws and regulations. We provide ongoing training to our employees on legal updates and regulatory changes.

RESPECT FOR STAKEHOLDER INTERESTS

We strive to understand and address the interests of all stakeholders affected by our activities. We actively seek to incorporate feedback and provide responses to inquiries where possible.