Code of Conduct and notification according to EN Whistle Blower Law

BELFOR is the world’s leading damage restoration company and employs a total of 14,000 people in 29 countries and more than 550 branches. Its business purpose is the restoration of infrastructure and inventory following fire, water and storm damage as well as natural disasters. The areas of application range from private homes, commercial enterprises and large industrial plants to ships and wind turbines.

At BELFOR, we perform expert restoration assistance when it is required following damage. We are pride getting our customers back into business or back into their homes after a disaster.

In doing so, we fulfil our service promise:

WE MAKE IT UNDONE

BELFOR owes its success and reputation to the fact that our employees, suppliers and subcontractors demonstrate the highest standards of behaviour, treatment of others, fairness, honesty and integrity in their work. In addition, we behave responsibly towards society and in a resource-conserving and sustainable manner towards the environment.

This is summarised by our three company values:

RESPECT – Be respectful in your dealings with people and the environment
INTEGRITY – Be honest and true to your rules
COMMITMENT – Be fair and correct

Submit a report If, despite our high standards, an employee, supplier or subcontractor of BELFOR behaves dishonestly or unethically or even commits criminal offences, you can report this by name or anonymously via the external reporting office of BELFOR Europe GmbH. As a whistleblower, you are protected in accordance with the requirements EU and local laws and regulations.

Compliance and Whistle-Blower Report

Use the following form to help us take action against corruption and white-collar crime as well as human rights violations and environmental damage! Every indication of possible criminal offences and other reportable violations is important and helps to prevent damage.

"*" indicates required fields

Please give your report a descriptive subject:

Description*

Please describe the offence and your observations in as much detail as possible. Let you be guided by the following W questions: WHERE and WHEN did the offence occur?
WHAT exactly happened?
WHO was involved in the offence?
HOW / WHY did the offence occur?
WHAT accompanying circumstances are relevant?
WHAT consequences did the offence have for you or those involved in the incident or society?
WHICH norm or regulation was violated?

Region*

Please provide region and/or site where the violation occurred

BELFOR Site

I would like to submit the notification*

You have the choice of submitting the report anonymously or by stating your name and contact details. In the latter case, you can also decide whether your name is to remain known only to the external reporting centre and neutral persons in the selected region to maintain confidentiality and protect your person, or whether your name may also be passed on to the BELFOR site concerned for further enquiries. In any case, your name will only be passed on to the extent necessary to clarify the case.

anonymously

stating my name and contact details

Info

Please note that we can only provide you with feedback on the measures resulting from your report if you provide your name and contact details. By providing your contact details, you authorise us to contact you if we have any queries that may help to clarify the case.

Given Name

Name

Email*

Phone*

My name and contact details*

must remain with the external reporting deputy and the persons responsible for investigating the case in the region

may be disclosed on to the chosen site for investigation

Legal notice

Please note that even in the case of an anonymous report, personal data in the sense of GDPR, which is technically necessary, will be collected and may allow conclusions to be drawn about your person. In all cases you are protected against unfavourable treatment or sanctions in accordance with the EU and local whistle-blower and employment laws, provided that you do not deliberately provide false or even defamatory information with your report. Information that denounces other persons or defames them against their better judgement may have consequences under civil or criminal law.

Phone

This field is for validation purposes and should be left unchanged.

If you have any questions about the BELFOR Code of Conduct, the ethical standards or the reporting centre, please contact us by e-mail at [email protected].