Privacy Policy
BELFOR Japan ("the Company") (hereinafter referred to as the "Company") has established the following privacy policy (hereinafter referred to as the "Policy") regarding the handling of personal information by the Company. The following privacy policy is set out below.
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Compliance with Laws and Regulations
The Company shall comply with all laws and regulations relating to the handling of personal information (including the Act on the Protection of Personal Information (hereinafter referred to as the 'Personal Information Protection Act')). The same applies hereinafter. The same applies hereinafter). The Company shall comply with the Personal Information Protection Act, other applicable laws and regulations, guidelines on the protection of personal information and this Policy with regard to the acquisition, use and any other handling of personal information (hereinafter referred to as 'personal information').
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User Information to be Collected and Collection Methods
(1) In this Policy, "User Information" means information about our customers (including not only customers who have entered into a direct contract with us, but also individuals and companies who use the services provided by us, including their employees, etc.). The same applies below). ), business partners (including their employees, etc.) and other parties (including their employees, etc.). The same applies hereinafter). (hereinafter collectively referred to as "Customers etc."), employees of the Company and candidates for employment with the Company (hereinafter collectively referred to as "Customers etc."). Information (including personal information) relating to the identification of customers (including their employees, etc.). (1) Information (including personal information) relating to the identification of the Customer, etc. (hereinafter collectively referred to as the "Customer, etc."), action history on communication services, information related to or stored on the Customer, etc. or the Customer, etc.'s terminals such as smartphones and PCs, and other information on the Customer, etc. provided or acquired by the Company, which is collected by the Company in accordance with this Policy.
(2) Services provided by the Company (the "Services"). (2) User information collected by the Company in the services provided by the Company (the "Services") will be as follows, depending on the method of collection.
1. information provided by customers or business partners
- Name
- Company name
- Email address
- Other information entered by you or your business partner in the forms provided by us
- Portraits and other personal information obtained during surveys and the taking of photographs or videos in the disaster recovery services provided by the Company
2. information that you or your business partners provide to us when you or your business partners allow us to link you to other services when using the Services.
- IDs used by the customer or business partner in the external service in question
- Other information that the customer or business partner has permitted to be disclosed to the linked party according to the privacy settings of the external service in question. 3.
3 Information we collect when you or your business partner use the Service
- Terminal information
- Log information
- Cookies and anonymous IDs
- Location information
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Purpose of Use.
(1) The specific purposes of use of user information relating to the provision of the Service are as follows
- To accept, identify, maintain, protect and improve registrations relating to the Services
- For the provision of the Services.
- To provide information on the Services and to respond to inquiries, etc.
- For billing for the Service or for insurance payment administration relating to the Service
- To respond to acts in breach of our terms, conditions, guidelines, policies, etc. (hereinafter referred to as "Terms and Conditions") in relation to the Services. o To respond to acts in breach of the Company's terms, conditions, guidelines, policies, etc. (hereinafter referred to as "Terms, etc.") relating to the Services.
- To notify you of changes to the Terms and Conditions and other matters relating to the Services.
- For research, statistical processing and analysis of marketing data, and for the formulation and implementation of marketing measures.
- To solicit, advertise, promote and conduct other marketing activities for the Company's products or services through the Company's or third parties' media, or by direct mail or e-mail (including analysis of acquired information such as customers' personal information, browsing history and behaviour history, etc., in order to provide information that is relevant to the interests of customers). advertising our products or services, etc., including the distribution of behaviourally targeted advertising using advertising distributors such as Google and Yahoo!)
- To conduct campaigns, sweepstakes and surveys.
- For provision to third parties in the manner described in this Policy.
- For purposes incidental to the above purposes of use.
(2) The specific purposes of use of user information relating to our employees are as follows
- For labour management and internal procedures
- For payment of salaries and bonuses
- For business communications
- For notifications or reports to government authorities
- To investigate and respond to acts prohibited by employment regulations, employment contracts, etc.
- To provide information to third parties in the manner described in this policy
- For purposes incidental to the above purposes of use.
(3) The specific purposes of use of user information relating to our employment candidates are as follows
- For recruitment selection, contacting the candidate with the dates, etc., and notifying the candidate of the results of the recruitment process.
- For the implementation of the procedures for joining the Company.
- To provide the information to third parties in the manner described in this Policy.
- For purposes incidental to the above purposes of use.
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Provision to Third Parties
(1) The Company will not provide personal data to third parties without the prior consent of the customer or others. However, this does not apply in the following cases
- Where the Company outsources all or part of the handling of personal information to the extent necessary to achieve the purpose of use.
- Where the information is used jointly with the Company's group companies and business partners as described in 5. Joint use below.
- Where personal information is provided as a result of the succession of business due to merger or other reasons
- Where it is necessary to cooperate with a state body, a local authority or a person or entity entrusted by one in executing the affairs prescribed by law, and where obtaining the consent of the customer or other person may impede the execution of the affairs concerned.
- Other cases permitted under the Personal Data Protection Act or other laws and regulations.
(2) Notwithstanding the preceding paragraph, the Company may provide information that by itself does not identify a specific individual to advertising distributors in partnership with the Company in order to deliver advertisements for the Company's products or services that meet the interests of customers and business partners, to confirm the results of such advertising and to provide services. (2) The information may be provided to the advertising distributors affiliated with the Company.
(3) Notwithstanding the provisions of paragraph 1, we may provide user information, including personal information, to our parent company BELFOR (Asia) Pte. Ltd. for the purposes of use described in "3. Purposes of use". The information relating to this recipient is as follows.
(i) Country of residence.
Republic of Singapore
(ii) System for the protection of personal data in the country of location
Please refer to the following link for information provided by the Personal Data Protection Commission.
https://www.ppc.go.jp/enforcement/infoprovision/laws/offshore_report_singapore/
(iii) Measures taken by the recipient to protect personal data
BELFOR (Asia) Pte. Ltd. has taken all measures corresponding to the eight principles of the OECD Privacy Guidelines.
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Joint Use
BELFOR (Asia) Pte Ltd. will jointly use personal information as follows.
The following items of personal information will be used jointly
The Company will use the personal information of customers and suppliers for the following purposes: address, name, title, company name, company address, telephone number, e-mail address, type of business, number of employees and any other information entered by the customer or supplier in the forms provided by the Company.
o Purpose of use of personal information to be shared
Purposes of use as stated in "3. Purposes of use".
o Scope of joint users
BELFOR Germany GmbH
Tokio Marine & Nichido Fire Insurance Co.
o Person responsible for management of joint use
2F Kasai Truck Terminal D, 4-3-1 Rinkai-cho, Edogawa-ku, Tokyo
BELFOR Japan K.K.
Representative Director Michihisa Kato
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Disclosure of Ppersonal Information
When BELFOR Japan receives a request from a customer, etc. to be notified of the purpose of use of his/her personal information or to disclose personal information or records of provision to third parties in accordance with the provisions of the Personal Information Protection Law, BELFOR Japan will notify or disclose such information to the customer, etc. without delay after confirming that the request is made by the customer, etc. (If such personal information does not exist, BELFOR Japan will notify the customer, etc. to that effect without delay. If the personal information does not exist, we will notify you to that effect). The customer will be notified of the existence of the personal information. However, this does not apply in cases where the Company is not obliged to disclose the information under the Personal Data Protection Act or other laws and regulations. 7.
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Correction and Suspension of use of Personal Information
(1) If the Company receives a request from a customer, etc. to correct, add to or delete, stop using, erase or stop providing to a third party personal information in accordance with the provisions of the Personal Data Protection Act, the Company will conduct the necessary investigation without delay after confirming that the request is made by the customer, etc. and, based on the results, will take these measures. The customer, etc. will be notified of the results of the investigation. If, on the basis of reasonable grounds, a decision is made not to take these measures, the customer or other relevant person will be notified of this.
(2) If the Company is not obliged to correct or suspend the use of personal data under the Personal Data Protection Act or other laws and regulations, the provisions of (1) of this Article do not apply.
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Security Control Measures
The Company shall endeavour to keep the user information of customers and other users accurate and up-to-date and shall take necessary and appropriate security control measures to protect it from unauthorised access, alteration, leakage, loss or damage. To this end, the Company has formulated this Policy as a basic policy, established internal rules for the appropriate acquisition, use, commission, provision and disposal of personal information, and has taken the necessary safety control measures in terms of organisational, technical, physical and human security of the personal information handled. In addition, we have implemented safety management measures based on our knowledge of the systems for the protection of personal data in the Republic of Singapore and the Federal Republic of Germany, where the recipients to whom personal data may be provided in accordance with this policy are located.
For information on the content of the security control measures we have implemented, please contact the "12. Businesses handling personal information and contact details" (however, we will not be able to answer questions regarding content that may hinder the security control of personal information if it is made public). (However, we will not answer questions regarding information that may hinder the safe management of personal data if made public.
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Response in the Event of a Leak
In the event of a leakage of user information, appropriate action will be taken, such as promptly notifying the customer or other parties of the facts.
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Handling of Cookies
(1) Cookies
The Company's website uses cookies and other similar technologies for tracking and analysis (hereinafter collectively referred to as "cookies") in order to provide appropriate services to customers, etc. Through the use of Cookies, non-personally identifiable attribute information such as browsing history, service usage history and location information may be obtained.
Customers can set their browsers to indicate in advance that a website uses cookies, disable cookies and delete stored cookies. However, the refusal or deletion of cookies may limit the functions available on the website.
(2) Google Analytics.
The Company uses Google Analytics provided by Google to monitor the use of the website. For more information on the collection and processing of data by Google Analytics, Please refer to the Google website at the following link.
https://policies.google.com/technologies/partner-sites?hl=ja
(3) Acquisition of information from third parties
The Company may acquire information from third parties other than the Company (including, but not limited to, data management platform operators and other advertising companies, research and analysis companies, media companies and database management companies). The Company may acquire information such as browsing information, service usage history and location information from third parties (including but not limited to data management platform operators, other advertising companies, research and analysis companies, media companies and database management companies), link it to the personal information of customers, etc. and use it within the scope of the purposes of use as stated in "3.
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Businesses Handling Personal Information and Contact Point for Enquiries
For comments, questions, complaints, requests for the procedures set out in 6. Disclosure of Personal Information and 7. Correction and Suspension of Use of Personal Information, and other enquiries regarding the handling of user information, please contact the following.
[Business operator handling personal information]
- Address: 2F Kasai Truck Terminal D, 4-3-1 Rinkai-cho, Edogawa-ku, Tokyo 134-0086, Japan
- Trade name: BELFOR Japan Ltd.
- Representative Director: Michihisa Kato
Contact details
- Customer Centre
- Telephone: 03-5667-3150 (Hours: 9am - 6pm, except Saturdays, Sundays, public holidays and year-end and New Year holidays)
- Email: inquiries@jp.belfor.com
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Procedures for Changing the Privacy Policy
The Company shall review the operational status of the handling of user information from time to time and strive for continuous improvement, and may change this policy as necessary. In the event of any changes, the Company will notify customers, etc. by means of a notice on its website or by sending an email, etc., of the changes to this Policy, the content of the changes and the effective date of the changes. However, in the case of changes to the contents of this policy that require the consent of customers, etc. under the law, the consent of customers, etc. shall be obtained in the manner prescribed by the Company.
